Beat the Opponent, Not the Fans

It’s hard to say that John Tortorella cost the Rangers their season - up to and including Game 4 of the first round he seemed to be the spark that ignited their late season run – but he made several errors during the last three games of the series. It was still up to the Capitals to claim the thin sliver of opportunity that they had been presented, which they did.

Early in the series, Tortorella seemed to focus on the officials and Sean Avery instead of New York’s outstanding play and Washington’s insecure goaltending situation. Whilst attempting to inspire his team late in Game 5, he pulled Henrik Lundqvist and it seemed to take the goalie another four periods to regain his form. Lastly, he lost his composure and chose to shine the spotlight on himself when he threw a water bottle into the stands and lunged at a spectator with a hockey stick. Consequently, he was not present to lead the team during the Game 7 (actually Game 6 which was held at Madison Square Gardens) because he was suspended.

Tortorella will always be a coach with negative characteristics that correspond to his positive traits. This year, his fiery personality proved to be a stark contrast to the cool and calculated demeanor of previous coach Tom Renney, inspiring the Blueshirts. Objectively, the encouragement of Bruce Boudreau better motivated the Caps, who won the final three games of the series and moved on to the next round.

Nurturing Nature

Last week, during a Cleveland win over San Antonio, Mike Brown and Gregg Popovich left three timeouts each on the table. Confident in the ability of veteran players to execute quality possessions, the coaches allowed the play to flow back and forth. The Spurs lost 90-88 but Manu Ginobli released a steady, open, and transition jumper from the foul line as time expired.

After a 6-5 shootout win over Pittsburgh, Bruce Boudreau commented that one of the first moves that he became Washington coach was to make the Capitals a four-line team. Rather than over-emphasize match-ups - dumping the puck to initiate line changes, losing puck possession while focusing on the other team - Boudreau felt that all eighteen skaters should know how to play against everyone and understand that the coaches believe in their abilities

Subtle coaching strategies may pay dividends when motivating apprehensive players like Andrea Bargnani, who according to Sam Mitchell is still learning his position and probably according to Leo Rautins needs to learn that he can succeed in the Association. After scouting, drafting, or recruiting nature, the trick is to nurture a Caron Butler, not destroy a Kwame Brown.

According to the Harvard Business Review, the two most important managerial behaviours are enabling people to move forward in their work and treating them decently as human beings. The latter was evidenced by the coincidence of ‘progress events’ with ‘interpersonal events’ whereas the former was driven by multiple factors. Good managers provide direct help and adequate resources and time, react to success and failures with a learning orientation, and set clear team goals.

Maybe Tom Coughlin’s sideline tirade towards New York kicker Lawrence Tynes was not an example of a learning orientation. But it didn’t bother him, unlike Michael Jordan’s legendary tirades towards Kwame Brown in Wizards practices, because of Tynes’ personal constitution and Coughlin’s awareness of this. The Toronto Raptors’ coaches should set clear goals and follow-up while players and peers monitor his mental attitude and provide personal support.